Rip-Off Britain

The team investigate the case of the holidaymakers who suffered a near-death experience in a hotel fire - and who claim their travel agent didn't do enough to put things right. Also on the programme, the plight of disabled cruise customers who weren't allowed to travel due to a lack of evacuation chairs. And the team reveal the travel companies lying about their credentials, including false claims that landed them on ABTA's warning list.

Category

Documentary / Consumer

Original air date

16/01/2026